Call Center | Zehnder's of Frankenmuth

Call Center

splash-village

Posting Date: 3/3/2016

Job Title: Call Center

Department: Zehnder’s Splash Village

Status: Part-Time

Shifts: Monday – Sunday

8:00am – 4:30pm

9:00am – 5:30pm

12:30pm – 9:00pm

2:30pm – 11:00pm

 

Job Description:

 

  • Answer phones and respond to guest requests.
  • Provide guests with property and services information.
  • Up sell products and services. (i.e. packages)
  • Transfer guest calls to appropriate staff.
  • Proper telephone etiquette and professional communication skills
  • Various office projects (i.e. direct mail promotions)
  • Makes, changes, and cancels reservations.

 

 

 

Requirements:

  • High school diploma or equivalent
  • Basic computer & keyboard experience
  • Self motivated, organized and have high customer service standards
  • Must be 18 years of age or older
Apply Online

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