Food Production Supervisor | Zehnder's of Frankenmuth

Food Production Supervisor

Department:  Splash Village Food & Beverage


Position:   Food Production Supervisor – Elf Hollow Café / Mushroom Grille


Work Performed:  

  1. Develop and administer labor schedules to insure proper coverage in all areas.
  2. Utilize Predictive Index to determine proper staff placement.
  3. Demonstrate high level of customer service and support “Every Guest Leaves Satisfied”.
  4. Develop and maintain stock levels for goods needed.
  5. Directly participate in and oversee production of food requirements.
  6. Plan and prepare meals for staff of Splash Village.
  7. Maintain labor and food costs according to budget established by F & B.
  8. Daily communication with management and supervisory staff of F & B both verbal and written.
  9. Ability to work together and communicate procedure changes throughout the F&B area.
  10. Maintain area’s sanitation in accordance with MI Depart of Health.
  11. Maintain and control a “Safety First” program within production area.
  12. Taste, observe, correct, instruct, critique and show by example the culinary techniques necessary to maintain culinary standards and procedures.
  13. Actively involved in the operation of the dish working area insuring safe handling of equipment and chemicals.
  14. Is an active participant in the accurate recordings of monthly inventories.
  15. Upholds food quality and presentation to Zehnders standards, always looking for improvements.
  16. Counsels staff and assists in overseeing the employee evaluation process.
  17. A participant in staff training to assure staff is ready to be on the floor as business dictates.  Putting together training guides/programs for specific areas.
  18. Attend departmental meetings as required by management as well as attend various food shows and classes offered.
  19. Meets regularly with F&B Management team discussing business levels, resolving conflicts, and any other situations that may impede the department’s development.
  20. Reports directly to BOH Manager, acts on behalf of and in absence of BOH Manager.
  21. Work special events, groups throughout Zehnders as needed.
  22. All other duties as assigned or directed.


Physical Requirements:   Ability to stand for long periods of time and the ability to lift 40 lbs.


Educational Requirements:  High school diploma, completion of the ServSafe Sanitation Course, 5 years experience in high volume food production on a supervisory level or an Associates Degree in Culinary Arts and 2 years experience in high volume food production.


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