Z-Cafe Cashier

Posting Date: 1/15/2016

Department: Z-Chef’s Café

Job Title: Café Cashier

Status: Part-Time (20-30hrs)

Job Description:

  • Collects payment from guests and makes change for cash transactions, authorizes and finalizes credit card payments and verifies identification for personal checks and credit card sales.
  • Ensures an accurate counting of all transactions, collections and disbursements during shift.
  • Reconcile checks, cash receipts, and charge sales with totals to verify accuracy of transactions at the end of shifts.
  • Ensures cashier station is organized and stocked.
  • Able to describe all Z-Chef’s Café items for sale to customers.
  • Know the prices and products for sale in Z-Chef’s Cafe.
  • Help, as directed, in the display of the food products in the hot/cold units in the public areas.
  • Answering the telephone in a professional and courteous manner.
  • Monitors café dining area for cleanliness.

Requirements:

  • Must be at least 18 years of age or older.
  • Ability to work in a fast paced, high stress work environment.
  • Ability to stand and walk continually.
  • Able to lift a minimum of 20-30 lbs.

Must be available weekends & holidays

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Z-Cafe Culinary Assistant

Posting Date: 3/3/2016

Job Title: Culinary Assistant

Department: Z-Chef’s Cafe

Status: Part time

Shifts: 7am-3pm, 11am-7pm, 12pm-8pm, 1pm-close

Job Description:

  • Food preparation in the proper quantities of the specified quality.
  • The proper utilization of “waste foods” as directed by First Cook.
  • The “hands-on” production of foods for the area both cold and hot.
  • Daily communication with the First Cook.
  • Participation in the “food is theater” philosophy when requested by the Head Chef.
  • Maintaining proper levels of foodstuffs for sale in assigned area.
  • Assist in the display of the food products in the hot/cold units in the public areas.
  • Other duties as requested by the Production Chef or Head Chef.

Requirements:

  • Ability to work a variety of shifts and available weekends/holidays
  • 2 years experience in volume foodservice.
  • Desire to self-improve through continuing education and pursuit to ACF certification.
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Lifeguard

Posting Date: 3/1/2016

Job Title: Lifeguard

Department: Waterpark

Shifts: 9:00am – 3:00pm

3:00pm – 10:00pm

Status: Part-Time; 20-30 hours weekly

Duties and Responsibilities

  • Maintains constant surveillance of guests in work station; acts immediately and appropriately to secure safety of guest in the event of an emergency.
  • Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
  • Monitor and interact with guests.
  • Provides emergency care and treatment as required until the arrival of emergency medical services.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.

Minimum Job Requirements

  • Must be at least 16 years of age.
  • Current state approved first-aid certification.
  • CPR for the Professional Rescuer.
  • Current Lifeguard certification.
  • American Red Cross or YMCA Life guarding
  • Must be observant, safety conscious and able to react calmly and quickly in an emergency.
  • Regularly required to stand, walk, and reach with hands and arms.
  • Regularly required to lift and/or move up to 25 pounds.
  • Occasionally required to lift and/or move up to 50 pounds.

Must be able to swim 500 yards

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Call Center

Posting Date: 3/3/2016

Job Title: Call Center

Department: Zehnder’s Splash Village

Status: Part-Time

Shifts: Monday – Sunday

8:00am – 4:30pm

9:00am – 5:30pm

12:30pm – 9:00pm

2:30pm – 11:00pm

Job Description:

  • Answer phones and respond to guest requests.
  • Provide guests with property and services information.
  • Up sell products and services. (i.e. packages)
  • Transfer guest calls to appropriate staff.
  • Proper telephone etiquette and professional communication skills
  • Various office projects (i.e. direct mail promotions)
  • Makes, changes, and cancels reservations.

Requirements:

  • High school diploma or equivalent
  • Basic computer & keyboard experience
  • Self motivated, organized and have high customer service standards
  • Must be 18 years of age or older
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Front Desk

Posting Date: 3/3/2016

Job Title: Front Desk/Call Center

Department: Zehnder’s Splash Village

Status: 20-40 hours per week

Job Description:

  • Check guests in and out.
  • Attentive and responds to guests needs and ensures their satisfaction.
  • Handles reservation requests efficiently.
  • Assigns guest rooms.
  • Prepares packages for daily reservations.
  • Wake-up calls made.
  • Answers phones.
  • Handles guests mail.
  • Takes steps to maintain the safety and security of Splash Village.
  • Make, change, and monitor reservations
  • Monitor room availability status

Requirements:

  • Basic computer skills.
  • Must be at least 18 years of age.
  • Excellent Customer Service Skills

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Pool Attendant

Posting Date: 3/9/2015

Job Title: Pool Attendant

Department: Waterpark

Status: 20-30 hours weekly

Shift Time: 8:30am- 3:00pm

3:00pm- 10:00pm

Duties and Responsibilities

  • Clean Waterpark as needed
  • Attend to the public locker rooms
  • Pick up of dirty towels, and the distribution of clean towels
  • All other duties as assigned by Supervisor

Job Requirements

  • Must be at least 16 years of age.
  • Ability to walk and stand for extended periods of time
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Arcade Attendant

Posting Date: 05/10/2016

Job Title: Arcade Attendant

Department: Zehnder’s Splash Village

Status: Part-Time – 10-25 hrs

  • Shifts:
  • 7:30am – 3:00pm
  • 10:00am – 6:00pm
  • 3:00pm – 11:30pm

Job Description:

  • ¨      Provide quality service to guests.
  • ¨      Knowledgeable about the working of “Splash Village”.
  • ¨      Working at redemption counter.
  • ¨      Replenishing of tickets in arcade games.

Requirements:

  • Able to stand for long periods of time.
  • Self motivated, organized and have high customer service standards
  • Ability to work in a fast faced environment.
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Host/Hostess

Posting Date: 5/10/2016

Job Title: Host/Hostess

Department: Food & Beverage – Main Floor Dining Rooms

Status: Part Time   20-30hrs

Shifts: 11:00am – 4:00pm

12:00pm – 9:00pm

4:00pm – close

Job Description:

  • Greets the customer entering the Dining Room and seats them at their table.
  • Assists in the Dining Room preparation activities
  • Assists server in the performance of their Dining Room duties during busy periods.
  • Cleans tables of remaining dishes and food after party has left the table and set up tables

during peak business periods.

  • Ensures that the host/hostess service standards are completed 100% of the time.
  • Reacts to customer emergencies by contacting the manager on duty.
  • When seating guest should suggestively sell beverage & dessert specials.
  • Anticipate guests needs; high chair, booster, crayons, etc.
  • Maintain knowledge of what is available within your assigned dining room.
  • Present at front of lobby/dining room when line exists to take names.

Requirements:

  • Ability to stand and walk continually.
  • High School Diploma or Equivalent.
  • Must be 18 years of age or older.

Available to work weekends and holidays.

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Service Assistant

Posting Date: 5/10/2016

Job Title: Service Assistant

Department: Food & Beverage – Main Floor Dining Rooms

Status: Part-Time 10hrs-20hrs

Shifts: 1-6:00pm, 2-7:00pm, 3-8:00pm, 4-9:00pm

Job Duties:

  • Provides support to servers and maintains all service standards when assigned to dining rooms, banquets and special event functions.
  • Assists servers in the performance of their duties as directed by the Front of House supervisor
  • Delivering and carrying dinners, drinks, desserts, and refills.
  • Pre-cleaning and clearing tables in the assigned sections.
  • Proactive interaction with each table of guests seated in section; i.e. pouring coffee, water and other beverages, distributing coupons and other marketing materials to the guests.
  • Maintains an organized, sanitary and visibly clean service station and dining room section at all times.
  • Ensures that dining room tables are pre-set properly in anticipation of next seating of guests.
  • Provides proper linen, dish and silver placement and adequate supply of condiments.

Job Requirements:

  • Must be at least 16 years old
  • Ability to stand and walk repeatedly for period up to four hours.
  • Ability to life repetitively
  • Ability to carry 30 lbs. trays a distance of 200 feet.
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Kitchen Manager

Department:  Food & Beverage

Department:  Food & Beverage
Position:  Kitchen Manager
Function:  The daily management, direction, and organization of the kitchen production areas including banquet and off-premise catering, under the direction of the Kitchen Operations Director.  Controlling and overseeing the departmental functions of food, personnel, plant and equipment based on the yearly budget and the departmental strategic plan.
Work Performed:
1. Assists in the preparation of the yearly budget and strategic plan.  Plans and uses this information on a daily basis to provide management direction and focus.
2. Meet with the Kitchen Operations Director on a regularly scheduled basis to discuss and resolve problems, ideas, departmental strategies, and other pertinent topics.
3. Defines, demonstrated and coaches staff members within the kitchen as to the policies and procedures.  Communicates new/revised policies/procedures and other important information to all staff members in a timely fashion.
4. Actively participates in the daily running and operation of the kitchen work area; observing encouraging, and guiding the staff to properly execute the day’s activities.
5. Participate in the preparation of the weekly work schedules; working through properly trained supervisory staff to complete schedules that achieve both budgetary requirements and business need expectations.
6. Working with the Kitchen Operations Director to forecast the kitchen’s labor needs on a quarterly basis and notifying the Human Resources Department in advance of actual needs as to have the kitchen properly staffed for the various business cycles.
7. Meet daily with the Head Chef or senior chef on duty to discuss reservations, grill staffing, and proper utilization of left over/surplus foods plus meals.
8. Meet with the management/supervisory staff of the kitchen on a regular basis to discuss strategies, problems, and highlights.  Solicit the advice of these staff members and encourage suggestions to make the department a “single-minded” entity.
9. Maintain, instruct, and enforce the sanitation, safety, labor law, and other standards established by Zehnder’s and governmental agencies, both state and federal.
10. Define and delegate duties as they relate to the maintenance and safe repair of equipment and mechanical issues.  Follow through to insure completion in a prompt and correct manner.
11. Oversee the operation of the steward (dishworking) area to insure the proper and safe handling of equipment and detergent/cleaning agents.  Also, insure the safe and economical handling of the dishware/glassware/utensils so that we minimize breakage and insure adequate supplies of dishware/glassware/utensils where and when we need them.
12. Responsible for the delegation of the shipping/receiving area which includes the proper storage, stockroom/cooler/freezer sanitation, security, inventory control, and the accurate recording of monthly inventories.
13. Counseling the staff and overseeing the employee evaluation process, recommending wage increases when appropriate.
Job Description (continued)
Kitchen Manager
14. Counseling the staff and overseeing the employee evaluation process, recommending wage increases when appropriate.
15. Responsible for a personal commitment to quality, leadership and presenting a professional image to the staff.  Included in these activities are a regular attendance at food shows, seminars, and professional organizations.
16. Any other tasks as recommended by the Kitchen Operations Director.
Physical Requirements: Must be able to stand and walk for extended periods of time.  Must be able to life weight in excess of 60 lbs.  Must be able to work in an environment where temperature regularly exceeds 90F.
Educational Requirements: Minimum Associates Degree in Culinary Arts or Hospitality Management.  Preference given to BA in Hospitality Management or Restaurant Management.
Age Requirements: Minimum 21 years old.  Handling of alcohol and cash necessary.
Other Requirements: Minimum if 2 year’s experience in high volume restaurant or hotel operations in position directing 25 or more employees.
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Housekeeping Attendant

Posting Date: 05/20/2016

Job Title: Housekeeping Attendant

Department: Housekeeping

Job Description:

  • Ensure guests’ needs are being met.
  • Acknowledge guest requests on housekeeping log.
  • Monitor hotel lobby, hallways and public restrooms for cleanliness.
  • Monitor sidewalks & parking lot for trash.
  • Provide guests a tour of accommodations.
  • Banquet set-up to include table arrangement, chairs and AV                                  equipment
  • Take dirty laundry to laundry room.
  • Take laundry to storage rooms
  • Maintain supplies in storage rooms

Requirements:

  • Must be at least 18 years old.
  • Self-motivated, organized and have high customer service standards.
  • Ability to work in a fast-paced environment.
  • Ability to lift 40 pounds and stand for long periods of time.
  • Must be able to work weekends & holidays
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Housekeeper

Posting Date: 5/20/2016

Job Title: Housekeeper

Department: Splash Village Housekeeping

Shifts: (20-30hrs) 10:00am – 4:00pm

Job Description:

  • Makes up each guest room which has been occupied to a completely clean, neat, attractive, and fresh smelling room.
  • Cleans rooms by conventional methods using:
    • Vacuum cleaner
    • Dusting cloths
    • Cleaning cloths
  • Washes fixtures and tile areas of the bathroom with cloth or sponge and sanitizes as required.
  • Performs other cleaning jobs at regular intervals such as:
  • washing windows
  • cleaning lamp shades
  • washing mirrors
  • polishing furniture
  • tasks associated with housekeeping.
  • Changes linen completely after each occupancy.

Requirements:

  • Ability to stand for long periods of time.
  • Ability to work independently.
  • Ability to lift 20/lbs.
  • Ability to work in a fast paced, high stress work environment.
  • Must be at least 18 years of age.
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