Job Title: Call Center
Department: Zehnder’s Splash Village
Shifts: Monday – Sunday
8:00am – 4:30pm
9:00am – 5:30pm
12:30pm – 9:00pm
2:30pm – 11:00pm
- Answer phones and respond to guest requests.
- Provide guests with property and services information.
- Up sell products and services. (i.e. packages)
- Transfer guest calls to appropriate staff.
- Proper telephone etiquette and professional communication skills
- Various office projects (i.e. direct mail promotions)
- Makes, changes, and cancels reservations.
- High school diploma or equivalent
- Basic computer & keyboard experience
- Self motivated, organized and have high customer service standards
- Must be 18 years of age or older