Call Center | Zehnder's of Frankenmuth

Call Center

Job Title: Call Center
Department: Zehnder’s Splash Village
Status: Part-Time

Shifts: Monday – Sunday
8:00am – 4:30pm
9:00am – 5:30pm
12:30pm – 9:00pm
2:30pm – 11:00pm

Job Description:

  • Answer phones and respond to guest requests.
  • Provide guests with property and services information.
  • Up sell products and services. (i.e. packages)
  • Transfer guest calls to appropriate staff.
  • Proper telephone etiquette and professional communication skills
  • Various office projects (i.e. direct mail promotions)
  • Makes, changes, and cancels reservations.


  • High school diploma or equivalent
  • Basic computer & keyboard experience
  • Self motivated, organized and have high customer service standards
  • Must be 18 years of age or older

Apply Online


Be sure to subscribe to Zehnder’s blog for updates, future contests and more fun!