Front Desk Agent | Zehnder's of Frankenmuth

Front Desk Agent

Job Title: Front Desk/Call Center
Department: Zehnder’s Splash Village
Status: 20-40 hours per week

Job Description:

  • Check guests in and out.
  • Attentive and responds to guests needs and ensures their satisfaction.
  • Handles reservation requests efficiently.
  • Assigns guest rooms.
  • Prepares packages for daily reservations.
  • Wake-up calls made.
  • Answers phones.
  • Handles guests mail.
  • Takes steps to maintain the safety and security of Splash Village.
  • Make, change, and monitor reservations
  • Monitor room availability status

Requirements:

  • Basic computer skills.
  • Must be at least 18 years of age.
  • Excellent Customer Service Skills

Apply Online

STAY CONNECTED!

Be sure to subscribe to Zehnder’s blog for updates, future contests and more fun!