Job Title: Dining Room Server
Department: Food & Beverage – Main Floor Dining Rooms
Status: 20-40 hrs
Shifts: 11:00 am – 4:00 pm, 12:00 pm – 8:00 pm, 4:00 pm – Close
Job Description:
• Prepares for customer’s arrival in Dining Rooms or for private parties
• Determines their table assignments
• Sets tables by placing silverware at settings
• Ensures table has table-tent, bar menu, salt & pepper, and seasonings
• Serves dinners and beverages to customers
• When party has been seated takes bar and beverage orders and serves them
• Takes dinner orders, answering questions regarding menu items as necessary
• Maintains thorough knowledge of menu items and beverage in order to assist customer with selections
• Serves dinners according to procedures outlined in training manual; refills beverages and water glasses as necessary
• Clears table and presents dessert trays for dessert selection
• Serves dessert, refills beverages and water glasses as necessary
• Presents check, confirms amount given to pay the check and takes to cashier for guest
• Observes all customer service standards set by Zehnder’s
• Assists in maintaining clean and sanitary work areas at all times and eliminates or reports unsafe conditions when necessary
• Works in a safe manner at all times and eliminates or reports unsafe conditions when necessary
• Performs other duties as assigned or directed
Requirements:
• Ability to stand and walk continually
• Educational Requirements: High School Diploma or Equivalent
• Age Requirements: Must be 18 years of age or older
