January 13, 2020
Department: Hotel Call CenterPosition: Call Center Supervisor Job Description: Act as a resource for Call Center Agents in need of assistance both technically and in regard to achieving customer satisfaction. Assist Call Center Agents with guest related issues (billing, reservation questions, etc.) Assist and work with Assistant Call Center Manager […]
November 1, 2018
Review of the special party/event functions.
Provide necessary production of foods so as to not have uninterrupted flow of
Daily checking the coolers and freezers to insure proper utilization of leftovers and rotation of foods to insure freshness.
Compliance to the recipe standards and proper portioning of food items.
November 16, 2018
1. Provide quality service to guests.
2. Knowledgeable about the working of “Splash Village”.
3. Maintain inventories of bar/gourmet coffee area.
4. Directly participate in and oversee the “guest’s experience”.
5. Maintain area’s sanitation in accordance with MI Dept of Health.
October 17, 2018
Maintain washers and dryers.
Maintain cleanliness of laundry room.
Remove stains from linen.
Take laundry to upstairs supply room.
Keep laundry shelves organized.
July 5, 2016
The daily set up of the machines in the work area and cleaning of the previous day’s dirty dishes.
Heating of soup cups, plates, odds and, other necessities for the opening of business
and replacing them in the proper location for use.