By Al Zehnder, CEO of Zehnder’s of Frankenmuth
I think we’re in for a robust 2023 Michigan tourism season. From our own experience, speaking with some of my hospitality colleagues, attending trade shows and reading various trade association newsletters and websites; if the first quarter of this year is any indication, 2023 is shaping up to be a robust Michigan tourism season.
I read just the other day that 2023 is poised to be the hottest Great Lakes cruise season ever. Lodging advanced bookings are up and the golf industry anticipates another strong season. In addition, Michigan has a national reputation as a great destination for everything outdoors. With strong customer demand, pressure continues on an already competitive and challenging hiring climate.
A healthy tourism season will provide employment opportunities across the sector. Whether you’re looking for a summer job or a career, never has there been more competition and opportunity for great people. I try to attend as many of our new employee orientations as possible and communicate that we are always looking to attract, train and retain great people. We continue to hire as we get closer to our summer season and have openings in nearly each department and division. If you need job specific training, we provide that as well.
If you or someone you know want to join a growing company in an exciting industry, consider Zehnder’s. Check us out online at www.zehnders.com/join-our-team/.
Zehnder’s has an opportunity just waiting for you! You have my name on it!
Al Zehnder, CEO
Open Positions:
Culinary Assistant
Department: Landmark Lounge Position: Culinary Assistant Reports To: Food & Beverage Supervisor Function: Culinary Assistant works collaboratively with food and beverage leadership, service staff, vendors, other departments - and occasionally guests - to deliver an excellent dining experiences. They will do so through elevated food preparation, cooking, and presentation while ...
Night Audit – Concierge
Department: Front Office Position: Night Audit- Concierge Reports To: Hotel Operations Supervisor Function: Concierge will interact with guests, staff, vendors, and other departments to provide a unique and luxury experience. They will do so by handling guest interactions from booking to follow-up calls after a stay. Work Performed: 1. Assist ...
Bartender
Department: Landmark Lounge Position: Bartender Reports To: Food & Beverage Supervisor Function: Bartenders will interact with guests, staff, vendors, and other departments to provide a unique and luxury experience. They will do so with supplementary knowledge of the menu, personalized recommendations, and engaging conversations. Work Performed: 1. Complete bartender training, ...
Concierge
Department: Front Office Position: Concierge Reports To: Hotel Operations Supervisor Function: Concierge will interact with guests, staff, vendors, and other departments to provide a unique and luxury experience. They will do so by handling guest interactions from booking to follow-up calls after a stay. Work Performed: 1. Assist guests with ...
Housekeeping
Department: Housekeeping Position: Housekeeping Reports To: Assistant Director of Hotel Operations and Splash Village Housekeeping Supervisor/Manager Function: Housekeeping will interact with guests, staff, venders, and other departments to provide a unique and luxury experience. They will do so by ensuring every guest suite is cleaned in accordance with standard operating ...
Cocktail Server – Cross Utilization
Department: Landmark Lounge Position: Cocktail Server- Cross Utilization Reports To: Food & Beverage Supervisor Function: Cocktail Servers will interact with guests, staff, vendors, and other departments to provide a unique and luxury experience. They will do so with supplementary knowledge of the menu, personalized recommendations, and engaging conversations. Work Performed: ...
Grill Supervisor
Department: Food and Beverage - Main Kitchen Position: Grill SupervisorReports to: Kitchen Manager Function: Responsible for assisting the first and second cooks in supplying an uninterrupted flow of condiments, food products, and cooked menu items from raw to a prepared state - ready to serve to guests in our dining ...
Waterpark Cook
Department: Zehnder's Splash Village Food & BeveragePosition: Cook - Elf Hollow CafeReports To: Elf Hollow Cafe Supervisor Function: Responsible for the preparation and cooking of guest and employee meals within Splash Village. Work Performed: • Set-up of early morning kitchen facilities of the food production equipment as well as the ...
3rd Shift Housekeeping
Department: Restaurant Housekeeping Position: 3rd Shift Housekeeping Reports To: Housekeeping Supervisor Function: Cleanliness of kitchen and production areas. Work Performed: • Sweeps and mops all kitchen and production areas used that day. • Polishes stainless steel equipment. • Cleans walls. • Cleans ceilings and vents. • Cleans and stocks handwashing ...
Grill Cook
Department: Food and Beverage - Main Kitchen Position: Grill CookReports to: Kitchen Supervisor/Kitchen Manager Function: Responsible for assisting the first and second cooks in supplying an uninterrupted flow of condiments, food products, and cooked menu items from raw to a prepared state - ready to serve to guests in our ...
Housekeeping Attendant
Department: Zehnder's Splash Village Housekeeping Position: Housekeeping Attendant Reports To: Housekeeping Supervisor Function: To ensure common areas are kept clean and guest requests are met in a timely fashion. Work Performed: • Light and heavy inside cleaning. • Light and heavy outside cleaning. • Answer guest requests for items and ...
Hot/Cold Line Server
Department: Food and Beverage–Main KitchenPosition: Hot/Cold Line ServerReports To: Kitchen Foreman/Kitchen Supervisor Function: The uninterrupted flow of finished food products from the kitchen production areas to the dining rooms. This food is to be prepared and dished in accordance to Zehnder’s standards in quantity/quality as established by Zehnder’s Restaurant. Work ...
Waterpark Bartender – Elf Hollow Café
Department: Zehnder's Splash Village Food & Beverage Position: Bartender - Elf Hollow Café Reports To: Elf Hollow Cafe Supervisor Function: Responsible for the preparation and distribution of alcoholic and non-alcoholic beverages to both Elf Hollow Cafe and Zehnder's Splash Village guests. Work Performed: • Provide quality service to guests • ...
2nd Shift Housekeeper
Department: Restaurant Housekeeping Position: 2nd Shift HousekeepingReports To: Housekeeping Supervisor Function: The cleaning of the bakery, public areas, and offices. Work Performed:• Cleans the Bakery and Torte Room, including the floors, walls, ceilings, and some equipment.• Cleaning the offices twice daily.• Sorting of laundry and washing when necessary.• The monitoring ...
Grill Cook – Main Kitchen
Department: Food & Beverage – Main Kitchen Position: GrillReports To: Kitchen Supervisor/Kitchen Manager Function: Responsible for assisting the first and second cooks in supplying an uninterrupted flow of condiments, food products, and cooked menu items from raw to a prepared state - ready to serve to guests in our dining ...
Grill Fryer
Department: Food and Beverage—Main Kitchen Position: Fryer Reports To: Kitchen Supervisor/Kitchen Manager Function: Responsible for the production of chicken, sautéed livers, and mashed potatoes in the proper quantities, quality, and in a timely manner for service to dining room guests. Work Performed: 1. The daily set up of ...
First Shift Housekeeping
Department: Restaurant Housekeeping Position: 1st Shift Housekeeping Reports To: Housekeeping Supervisor Function: Cleaning or working in various areas per the housekeeping schedule or supervisor. Work Performed: • Cleans the interior public areas, including the dining rooms, restrooms, and hallways. • Cleans the exterior areas, including the front sidewalk, parking lots, ...
Drumstick Mascot
Department: Sales & MarketingPosition: Mascot (Drumstick)Reports To: Vice President of Sales and Marketing Function: To represent Zehnder's as directed for special occasions, events, tradeshows, and promotions. Entertain and promote goodwill with guests. Job Description: • Perform non-verbal animation as Drumstick by: a. Greeting guests of all ages b. Assisting staff ...
Dishworker
Department: Food & Beverage - Main KitchenPosition: DishworkerReports To: Dish Foreman Function: The timely supply of clean and sanitary dishware, glasses, silver, pots and pans to the proper service areas. Additionally, maintenance of the island beverage/soup area, cleaning spills and messes, and the proper tear down of the work area ...
Hotel Housekeeping
Department: Hotel Housekeeping Position: Splash Village Housekeeper Reports To: Housekeeping Supervisor Function: To ensure every guest room is cleaned in accordance with standard operating procedures. Work Performed: • Maintain cleaning carts. • Maintain clean rooms. • Make beds. • Clean all areas of guest rooms in accordance with Zehnder's standard ...
Front Desk Agent
Department: Zehnder’s Splash Village Hotel and Waterpark Position: Front Desk Agent Reports To: Front Desk Supervisor Function: To greet and receive guests at the front desk and perform all services in a consistent and courteous manner. To accurately collect, record, and handle funds and financial transactions relating to guests. Cooperates ...
Z-Cafe Culinary Assistant
Department: Z-Chef’s Cafe Position: Culinary Assistant Reports To: Chef de Cuisine - Z Chef's Cafe Function: The daily food production based on the quantities by the Production Chef. Maintaining the safety and sanitation of the area. Job Duties: • Food preparation in the proper quantities of the specified quality, and ...
